Experience Unforgettable Journeys with GoCoach
Travel in Style and Comfort
Discover seamless travel solutions with GoCoach, where every journey is crafted to inspire memories. From daily commutes to exclusive events, we ensure a safe, stylish, and memorable experience.
Luxury Travel
Travel in comfort with our premium vehicles, designed for a superior experience.
24/7 Availability
Our services are available around the clock, ensuring you can travel whenever you need.
Tailored Experiences
Customize your journey with our flexible transport solutions, perfect for any occasion.
Your Questions Answered
Find answers to common questions about our transport services, booking process, and more.
What transport services do you offer?
We provide door-to-door transport for individuals, groups, and events, tailored to your specific needs.
Are your vehicles available 24/7?
Yes, GoCoach operates 24/7, including weekends and public holidays, for your convenience.
What type of vehicles do you provide?
We offer a variety of vehicles:
- Sedans (1–4 passengers)
- 7-Seaters for small groups or families
- 14- to 22-Seater minibuses
- 60-Seater coach buses
- Luxury options for VIP and executive travel
How do I book a trip with GoCoach?
Book via our website, WhatsApp, phone, or email by providing your pickup and drop-off details.
How do I book a trip?
You can book via:
- Our website
- WhatsApp or phone
- Email inquiry
Simply provide your pickup point, destination, time, and passenger count.
Is a deposit required to confirm my booking?
Yes, a 50% deposit is required to confirm your booking. The remaining balance is due 7 days before your scheduled trip.
What payment methods do you accept?
We accept:
- Bank transfers (EFT)
- Cash (by prior arrangement)
- Card payments (where available)
What is your cancellation policy?
Cancellation fees depend on when you cancel:
-
60+ days before travel: No fee (except non-refundable supplier costs)
-
30–59 days: Up to 50% fee
-
14–29 days: Up to 75% fee
-
Less than 14 days: No refund
What happens if GoCoach cancels my trip?
In the unlikely event that we cancel due to emergencies, you will receive a full refund or be offered an alternative trip at no additional cost.
Can I bring food or drinks on board?
Yes, but no alcohol or glass bottles are allowed. Please keep the vehicle clean and respect fellow passengers.
Can I smoke inside the vehicle?
No. Smoking is strictly prohibited in all GoCoach vehicles.
Is my luggage safe?
Yes, we take every precaution to ensure your belongings are safe. However, GoCoach is not liable for any lost or damaged personal items, so please keep valuables with you.
Do you provide accommodation or only transport?
We primarily offer transport, but we partner with guest houses, safari lodges, Airbnb providers, and hotels. We can help you book a full travel experience including accommodation and activities.
Can you arrange tours or activities?
Absolutely. We can organize city tours, wine tastings, safari experiences, and more, with seamless pickup and drop-off included.
Can I book for large groups or events?
Yes. We handle weddings, corporate events, school outings, and more. Let us know the number of passengers, and we’ll provide a tailored package.
What if I have a special requirement?
Let us know! We accommodate elderly passengers, children, equipment, and custom requests where possible.
How do I contact GoCoach if I have a question or emergency?
We’re available 24/7 via WhatsApp, phone, and email. Your confirmation email includes our emergency contact line.
Discover Our Key Features
Diverse Vehicle Options
Choose from sedans, minibuses, and luxury coaches to suit your travel needs.
Professional Drivers
Our experienced drivers ensure a safe and smooth journey every time.
Flexible Booking
Enjoy easy booking options through our website, phone, or email.
Comprehensive Support
Our team is available 24/7 to assist with any inquiries or emergencies.
Customizable Packages
Create personalized travel experiences with our tailored packages.
Reliable Service
Count on us for punctual and dependable transport solutions.
Ready to Start Your Journey?
Embark on your next adventure with GoCoach and let us help you create unforgettable memories. Whether it’s a city tour or a long-distance trip, our team is ready to provide a travel experience like no other. Book today and see why we’re trusted by travelers everywhere!